Home | Services | Contact | Terms | Voice Services Login 


What Makes Blueriver VOIP Service Better

Digital Telephone Service, commonly referred to as VOIP, is taking the world by storm. We've all seen the ads for free long distance, a long list of features, etc. However, there's a piece of the puzzle that they don't tell you about: THE BROADBAND INTERNET CONNECTION IS EVERYTHING!

For VOIP to work reliably, your broadband connection not only has to be reliable, but also has to be optimized for VOIP traffic. Here's an illustration of how most VOIP is delivered;

(diagram)
[VOIP Telephone Provider] -- [Public Internet Backbone] -- [Internet Service Provider] -- [Your Internet Connection] -- [Your Internet Modem] -- [Your VOIP adapter] -- [Your Telephone] */?>

The weak spots are the Public Internet Backbone and Your Internet Connection. Because VOIP is just another data stream where the Public Internet Backbone is concerned, your call is subject to become garbled or even unusable if network congestion becomes too high. And because most Internet Service Providers are completely independent of VOIP Telephone Providers, their networks aren't optimized to ensure that your VOIP call will work reliably. To them, yours is just another stream of data on their busy network.

With Blueriver, we ARE the VOIP provider. Our Class 5 telephone switch resides on our network at our office in Salem. To illustrate;

(diagram)
[Public Internet Backbone] -- [Blueriver VOIP Telephone Switch] -- [Blueriver Internernal Network] -- [Your Internet Connection] -- [Your Internet Modem] -- [Your VOIP adapter] -- [Your Telephone] */?>

Thus, we optimize our entire network to ensure that our VOIP customers will always receive the best possible call quality. On our network, ALL other traffic yields the right of way to our VOIP traffic.



See What Makes Blueriver Better | Read What Our Customers Are Saying
Services We Offer | Frequent Questions | Request More Information

What Our Customers Are Saying

"To Staff & Owner of Blueriver Networking,

As a customer of Blueriver networking for the past 9 years I have been pleased with the level of service & support provided by the staff at BNS. As a phone service customer for the past 5 years I have been very pleased with the quality and clarity of the voice over IP phone system. There have been very few outages and I have had phone service when other providers were down due to storms etc. Any problems I have had, have been dealt with swiftly, and when I call Blueriver I have always spoke to a real person in English! Thanks for the great service!"

Brian Clark
Creative Metal Works LLC